Connie and all her people are professional, honest, and provide the highest quality work. Connie’s prices are fair, she knows how to navigate the intricacies of the city permit process if you need that, and she guarantees her work! Her people are kind and respectful of your property, and they really do care about doing things right. I recommend American Drain Works with the highest degree of confidence and trust.
Until we met Connie at ADW, we’d had a very bumpy road addressing our house’s sewer pipe issues–including a company that sent a truck to hydrojet the pipe, discovered they couldn’t complete the process due to cracks in the pipe, and STILL charged us a grand for the truck. Yes, they’d already camera-inspected the pipe. No, I have no clue how they didn’t see the issue before bringing the costly truck. Anyway! Connie instilled complete and total confidence in us right away, and we knew we could trust everything she was saying. She was very clear and communicative, and always wanted to make sure we understood what was happening and why. She was a pleasure in every way, and her team is top-notch. You’re in great hands with her, I couldn’t recommend American Drain Works highly enough.
I’ve now used American Drain Works twice. Both times they were extremely professional and easy to work with. The team at HQ handles your requests with white glove treatment. The team that comes out to your house is always very punctual, communicative and knowledgeable. This past time we have Lalo come out to replace a shower cartridge and he did a wonderful job!!!
Frank fixed my clogged drain and charged a reasonable price. I also asked him for quotes for two other jobs – for one job he determined that there actually wasn’t a problem, and for the other job he found a simpler fix than I expected. We would definitely hire American Drain Works again.
Connie is fantastic and I can not recommend her and American Drain Works enough! Our sewer line broke and they came out promptly and repaired everything in one day! She is extremely knowledgeable and professional as is her team. She was super communicative and walked us through the entire process and did the repairs perfectly and gave us a warranty too.
If I could give Connie and her team 10 stars on here I would! I will definitely be calling her ANYTIME I have a plumbing need and you should too.